Last Updated: October 24, 2025
Thank you for visiting Azora Guide (“we,” “our,” or “us”). This Return and Refund Policy explains how we handle refunds and returns for products and services offered through azoraguide.com.
By using our website or making a purchase, you agree to the terms outlined below.
1. Digital Products (e.g., Printables, Design Files, eBooks)
Because digital items are delivered electronically and cannot be returned, all sales of digital downloads are final.
We do not issue refunds or exchanges after digital files have been downloaded or accessed.
However, we may offer replacements or technical assistance if:
- You received a corrupted or incorrect file, or
- You are unable to download the item due to a technical issue on our end
If you experience a problem, please contact us within 7 days of purchase at support@azoraguide.com with your order details.
2. Custom Design Services
For custom print or digital design orders, refunds are handled on a case-by-case basis.
- If work has not yet started, you may cancel for a full refund.
- If work is in progress, a partial refund may be issued depending on the stage of completion.
- Once the final design has been delivered, no refunds are available.
Please review proofs and drafts carefully before approving final delivery.
3. Affiliate Products (Amazon and Third Parties)
Products purchased through affiliate links (such as Amazon) are not sold or fulfilled by Azora Guide.
- We do not process returns, exchanges, or refunds for affiliate purchases.
- All such transactions are governed by the policies of the respective retailer (e.g., Amazon’s Return Policy).
For issues with affiliate orders, please contact the retailer directly.
4. Unauthorized Transactions
If you believe an unauthorized transaction occurred through our site, please contact us immediately at support@azoraguide.com. We will investigate and assist you in resolving the matter.
5. Changes to This Policy
We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on this page with a new “Last Updated” date.
6. Contact Us
If you have questions about this policy or need help with a purchase, please contact:
📧 support@azoraguide.com
🌐 https://azoraguide.com